HR Process and Systems Manager

Baan gegevens

  • Bedrijf: Artsen zonder Grenzen
  • Plaats: Amsterdam
  • Plaatsingsdatum: 27-02-2019
  • Werkniveau: HBO
  • Werkervaring: 3 - 5 jaar ervaring
  • Dienstverband: Vast contract, Tijdelijk contract

Algemene omschrijving

Médecins Sans Frontières (MSF) intervenes in emergencies and crises, to relieve human suffering from unmet medical needs and to create a space for humanity. MSF works to provoke a social and political response that meets the essential needs, and respects and protects the dignity, of people in danger. MSF strives to innovate and incite change through its medical action, its “témoignage” and its active reflection on the situation of populations in danger. Respecting its Charter and shared principles, MSF is an independent movement of citizen associations that are integrated and open to their societies. In a spirit of volunteerism, acting in proximity to and in solidarity with assisted peoples, MSF’s members adhere to humanitarian principles and respect for medical ethics.

Artsen zonder Grenzen (MSF-Holland) is an Association of (former) field and office employees, with a Board keeping oversight. MSF-Holland has a partnership with MSF-offices in the UK and Germany. This partnership, known as ‘MSF Operational Centre Amsterdam’ (MSF-OCA), operates medical humanitarian interventions in about 25 countries. Annually, MSF-OCA deploys approximately 800 international staff and employs 10,000 national staff.

The Human Resources Management (HRM) department in MSF-Holland consists of approximately 50 people working in the units HR4U, HRM Excellence, Office HR, Pool Management, Psychosocial Care and Recruitment & Career Management.

The unit HRM Excellence is a strong team of passionate HR-professionals, who drive and maintain best practices across their areas of HR-expertise including: Talent Management, Compensation & Benefits, HR Analytics, HR Metrics and Technology & Systems.

Currently our HRM-team is looking for a,

HR Process and Systems Manager (100%)
- Based in Amsterdam –

As the HR Process and Systems Manager you will report to the Coordinator HR Excellence.

You are part of the Excellence team in the HRM-departement.

  • The objective of this role is to provide technical and functional support in the areas of Dynamics ERP-systems administration, Taleo, and other applications to HR end-users;
  • Work closely with teams from across the organization (IT, Finance, Logistics, Operations), Project implementation teams;
  • Assist in problem resolution, support, process mapping, system testing and future development, security access and training;

Main Responsibility
  • Builds and maintains strong partnerships across HR and the organization ensuring stakeholders are kept informed and where applicable, consulted, about process changes that impact on their areas;
  • Collaborates with end-users, customers, and technical teams to ensure that needs are met;
  • Plans and coordinates (in line with projectmanagement standards) process and tool rollouts;
  • Ensures training materials are current and utilized by all end-users as needed;
  • Acts as a primary configuration and administration expert for specified systems, including ownership over authorisation, change requests, system enhancement and bug reporting;
  • Provide support on intersectional projects when required;
  • With end-users of the systems on functional or technical matters to provide first-line support;
  • With the ICT department on technical matters to guarantee proper functioning and integration of the systems;
  • With super users in other departments on interfaces or shared issues to guarantee proper functioning of the systems and to support the processes which exceed the department;
  • With colleagues in the department on recordkeeping to safeguard integrity of the HR data. With the system owner(s) on technical matters to guarantee proper functioning of the systems;

Gestelde eisen

Candidate Profile

Qualifications and experience

  • Degree qualified or equivalent.
  • Strong ability to analyse, process and present complex information.
  • HR knowledge in process design/improvement, ideally delivering processes.
  • Knowledge of Dynamics 365, Taleo or SAP is highly desirable.
  • Process/quality/continuous improvement qualification such as lean, six sigma is highly desirable.
  • Demonstrated ability to communicate at all levels in the organisation.
  • Projectplanning and projectmanagement experience is a plus.
  • Demonstrated relationship management skills at all levels of the organisation.
  • Integrity.
  • Analytical.
  • Organisation of own work.
  • Teamwork.
  • Customer orientation.
  • Good communication skills – both written and oral; ability to make the storytelling simple.
  • Sensitivity.
  • Flexible behaviour.
  • Sense of humour.



Meer informatie

We Offer

  • A challenging and exciting position in an international environment;
  • A contract for one year with renewal option, based on a full time appointment for 40 hours per week (100% labour percentage, spread over 5 days one week);
  • A gross monthly salary in scale 6 between € 2, 811 and € 4, 015 depending on professional experience, based on a fulltime appointment (40 hours per week);
  • Other benefits include 30 holidays per annum (based on a fulltime appointment) and a premium-free pension plan;

Information and Application

If you are interested in this post and would like additional information, please contact Yvonne Prijs, Interim Deputy of HOHR on tel. +31 (0)20 520 8700 on 4 March 2019 between 13:00 – 15:00 hrs.

If you believe that you fit the profile, you can react directly via the 'Apply' button.

Please upload a letter of motivation and Curriculum Vitae in English as one combined document.

Deadline for application is: 8 March 2019.

*** Acquisitions regarding this position are not appreciated *** 

Informatie over Artsen zonder Grenzen

Artsen zonder Grenzen is een onafhankelijke, medische noodhulporganisatie die wereldwijd mensen helpt, ongeacht hun afkomst, religie of politieke overtuiging. Voorop staat het redden van levens en het verlenen van medische hulp aan slachtoffers van rampen, oorlogen en epidemieën. Door eigen teams te sturen (artsen, verpleegkundigen en andere......
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